Shipping Policy

Thank you for choosing Hollietrading. We are committed to providing reliable, transparent, and efficient shipping services for all eligible orders placed within the United States.

1. General Introduction

This Shipping Policy explains how we process, ship, and deliver orders placed through our website. By placing an order, you agree to the terms outlined below.

2. Shipping Destination

We currently ship only within the United States.

We do not ship internationally.

We ship to the 48 contiguous U.S. states, with the following exceptions:

  • Alaska (AK)

  • Hawaii (HI)

Orders with shipping addresses in excluded states will not be processed.

3. Order Processing Time

All orders require a processing period before shipment.

  • Processing Time: 1–2 business days

  • Orders placed after processing cutoff time will be handled on the next business day.

During processing, we verify, pack, and prepare your order for shipment.

4. Fulfillment & Shipping Location

We operate through a third-party fulfillment network (3PL warehouses) within the United States.

Orders are typically shipped from warehouse locations in:

  • California

  • Colorado (Colorado Springs area)

Your order will be dispatched from the nearest available warehouse based on inventory and logistics efficiency.

  • Estimated Transit Time: 3–4 business days after shipment

5. Order Cutoff Time

To ensure same-day processing:

  • Cutoff Time: 4:00 PM (Mountain Time / MT)

Orders placed after this time will be processed on the next business day.

6. Shipping Cost

  • Shipping Fee: Free Standard Shipping on all U.S. orders

  • No additional shipping charges will be applied at checkout.

7. Taxes & Import Duties

Most orders are tax-free at checkout or include applicable taxes depending on the shipping destination and local regulations.

In general, customers will not be charged additional import duties for domestic U.S. shipments.

If any unexpected tax or customs-related charges occur in special cases, we will contact the customer directly and work together to resolve the issue fairly.

8. Shipping Delays & Special Circumstances

Delivery times may be affected by factors beyond our control, including:

  • Severe weather conditions

  • Carrier delays

  • Peak holiday seasons

  • National or regional disruptions

In such cases, delivery may take longer than the standard 3–4 business days transit time.

We will do our best to keep customers informed and minimize delays.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an address is incorrect or incomplete:

  • Orders may be delayed or returned

  • Additional reshipping costs may apply

  • We are not responsible for failed delivery due to incorrect information

If you notice an error, please contact us immediately so we can assist before shipment.

10. Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking information.

You can track your order using the following link:
👉 Track Your Order

Tracking numbers typically become active within 24–48 hours after shipment.

11. Help & Contact Us

If you have any questions about your order, shipping status, or delivery issues, please contact us:

Company Name: Hollietrading LLC
Company Address:
4760 Flintridge Dr Ste 100
Colorado Springs, CO 80918
United States

Email: support@hollietrading.com

Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM (Mountain Time / MT)

We are committed to ensuring a smooth and reliable delivery experience for every customer.